FAQ's
FAQ'S
WHEN DO I NEED TO BOOK?
The timing for booking weddings and events is flexible, but as a general guideline, weddings are typically reserved around 5-6 months in advance, while galas and events are usually booked 1-2 months ahead. However, we understand that every situation is unique, and exceptions can be made to accommodate special circumstances.
DO YOU HAVE A MINIMUM TO PROVIDE SERVICES?
While we don’t have a strict minimum requirement, we highly recommend having a budget in mind before scheduling a consultation. Wedding flowers, in some instances, can be quite lavish, and being realistic about your budget will greatly assist in crafting the perfect design for your special day.
DO YOU PROVIDE FULL SERVICES?
Certainly, we offer comprehensive services for all our events. Our full-service package encompasses delivery, meticulous setup and tear-down of all decorations, and seamless collaboration with other vendors to ensure a flawlessly executed event. A florist encompasses more than just the cost of flowers; it also includes compensation for their valuable time. For associated fees related to these services, we’d be happy to provide you with detailed information upon request.
DO YOU HAVE PACKAGE DEALS?
At present, we don’t have specific package deals for event and wedding flowers. Our approach involves crafting custom designs tailored to each client’s unique preferences and requirements. However, it’s worth noting that we are actively exploring innovative ideas to introduce package deals in the future, enhancing our offerings to better meet your needs.
HOW DO I REQUEST A COMPLIMENTARY CONSULTATION?
Fill out our online Contact Us form to request a consultation, or reach out to us directly at jennifer@studiofloral.com.
To prepare for our consultation, couples should know their wedding date, ceremony and reception locations, and have an idea of their floral budget, color palette, and wedding style. Consultations are typically 20 to 30 minutes long.
WHAT IS YOUR WEDDING BOOKING PROCESS?
Get started by filling out our convenient online booking or Contact Form. In addition to your contact details, we’d love to gather any pertinent information that could enhance our upcoming consultation. Once we receive your submission, we’ll promptly reach out to arrange a complimentary consultation tailored to your needs.
During this consultation, we’ll delve into your floral vision and expectations for your special day. This includes exploring your unique style, preferred color palette, favorite flowers, and the key elements you envision for both your ceremony and reception spaces.
Within just a week of our insightful conversation, we’ll send you a personalized proposal crafted from our discussion. To secure your chosen date and kickstart the exciting design process, we kindly request a non-refundable booking fee along with your signed contract to officially confirm your reservation.
DO YOU GUARANTEE SPECIFIC FLOWERS?
In our pursuit of delivering the highest quality and freshest flowers, we acknowledge the possibility of unforeseen circumstances affecting their condition during transport. Should flowers sustain overheating or damage that falls below our stringent standards, we reserve the right to make substitutions to ensure your wedding or event reaches the pinnacle of beauty.
DO YOU TRAVEL?
Absolutely, we embrace the opportunity to be part of destination events! Our passion extends beyond local borders, and we wholeheartedly enjoy the chance to travel not only across the United States but also internationally. It’s a joy for us to craft enchanting floral arrangements that contribute to the creation of fairytale moments for our clients, wherever their dreams may take us.
WHAT IS YOUR POLICY IF I HAVE TO POSTPONE OR CANCEL MY EVENT/WEDDING?
In the event of a postponement, we are committed to accommodating your needs to the best of our ability. If the date is available and no other event is scheduled, there’s typically no issue. However, if we have a conflicting booking on the same day, we reserve the right to cancel the contract, refunding all payments made (excluding the non-refundable deposit), which compensates for the time and effort already dedicated to your event.
For cancellations occurring more than 30 days before the event, all payments will be refunded, excluding the non-refundable deposit. Special items pre-purchased for your event will need to be paid for in such cases. If the cancellation takes place within 30 days of the event, the client is responsible for the full payment.It’s crucial to recognize the distinctive challenges posed by wedding and event floristry, given the perishable nature of flowers and the time invested in design and planning. Once wedding flowers are ordered, payment is typically necessary, irrespective of the event’s ultimate outcome. This policy is in place to ensure the coverage of costs associated with securing perishable items.